Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we gather information you choose to share. This includes your name, company name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is securely processed by our payment partners.

For our corporate clients, we may collect additional business details such as company registration information, preferred delivery timelines, and budget needs. This helps us tailor our service to fit your business.

Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this information to improve site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your preferences, and communicating about your service needs.

We also use data to enhance our services and the overall website experience. This helps us identify which corporate floral solutions are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Glade Civic Linen respects your privacy and does not sell your personal information to third parties. We only share information when necessary to deliver our services or when required by law.

We may share essential information with trusted service partners who assist us in operating. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your information and use it solely for the services they provide for us.

We may disclose information if required by law, a court order, or government request. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat your personal data with utmost care and employ suitable technical and organizational safeguards to protect it, including safe storage, encrypted exchanges, and restricted access inside our organization.

While we enforce strong security practices, no method of transmitting data over the internet is completely risk-free. We continually update our security measures to defend against emerging threats.

Your Privacy Rights

You have important rights regarding your personal information. Depending on applicable laws, you may have the right to access, correct, delete, or restrict the use of your personal information.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only as long as needed to deliver our services and meet legal obligations. Retention periods vary by data type and the purpose for which it was collected.

Cookies and Website Tracking Practices

We employ cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our site. Cookies enable us to recall your preferences and evaluate site performance.

You can manage cookie settings via your browser preferences. However, turning off certain cookies might impact how the site works. For full details about our cookie practices, please consult our Cookie Policy.

External Links

Our site might include links to third-party sites or services. This privacy policy covers only Glade Civic Linen and our site. We are not accountable for the privacy practices of external sites.

We recommend checking the privacy policies of any third-party sites you reach via links on our site.

Policy Changes

We may revise this privacy policy from time to time to reflect shifts in our operations, offerings, or legal obligations. When substantial changes occur, we'll adjust the "Last Updated" timestamp at the top of this document.

Please take a moment to review this policy occasionally to stay informed about how we safeguard your privacy.

Privacy Contact

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your data, please reach out to us.